faq

 

ALLERGIES

Please make us aware of any allergies or intolerances you may have before placing your order.

 

You can do this using our additional information box at checkout.

GDPR

All personal details provided such as names, address, emails and mobiles won’t be shared with third parties. This information is for our use only. Name, address, email and mobile number will be used for delivery use only and is printed on the front of the bag solely for shipping purposes. Our shipping company is fully compliant of GDPR. If you do not want your mobile number information to be placed on the front of your bag, please don’t provide it upon ordering. 

INCORRECT DETAILS

Please ensure that your delivery details are correct when placing an order. If you think that you have provided us with wrong details please notify us within 24 hours of placing order to update. It is your responsibility to provide the correct information and if failed to do so you will not be eligible for a refund or a replaced order.